Shipping policy
Delivery and Order Processing
Because every detail matters, we are committed to providing a delivery service that matches the quality of our pieces. Each order is carefully prepared within controlled timeframes, ensuring a smooth and stress-free experience.
UK Delivery
- Processing time: within 1 working day
- Delivery time: 4 to 7 working days
- Delivery cost: free – complimentary home delivery
European Delivery
- Processing time: 1 to 3 working days
- Delivery time: 4 to 7 working days, depending on the destination
International Delivery
- Processing time: 1 to 3 working days
- Delivery time: 5 to 10 working days
Order Tracking
Once your order has been dispatched, a tracking link will be sent to you by email so you can follow your parcel in real time. You will be updated at every stage until final delivery.
Return Policy
We want every piece you receive to bring you complete satisfaction. Should you wish to make a return, please refer to our dedicated policy for full details on refunds and exchanges.
Customer Service
Our team is here to help with any questions or assistance you may need. Don’t hesitate to reach out via our contact page at any time. Your satisfaction is our priority.